Kate Hayes
UX Designer
Hello;
Here's who I am & what I do
I specialise in research-driven design, problem-solving, and creating intuitive digital experiences. With a background in music, education, and technology, I bring a unique perspective to UX, blending creativity, strategy, and user-centered thinking to craft products that truly resonate.
What drives me? Designing with people at the centre. Whether through user research, data analysis, or thoughtful interaction design, I focus on understanding user needs and shaping products that are both meaningful and impactful.
Portfolio
Recruiting niche B2B participants for research can be challenging, especially when specialist platforms fall short.
This case study explores how a direct customer outreach channel improved participant quality and research outcomes.
Onboarding a New Cross-Functional Tribe
UX Strategy & Facilitation
Dates: Sept 24
To align newly formed squads, product, and commercial teams, I designed and facilitated a workshop clarifying the customer journey, team responsibilities, and workflow expectations.
The session helped teams navigate their roles effectively, improving collaboration and decision-making
By refining notification logic and introducing a retrieval dashboard, we improved lead response rates without adding unnecessary pressure on agents.
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Vela: Web App
UX/UI Design
Dates: May - August 2020
End-to-end project across the entire UX design process from research, analysis and prototyping to testing and hand-off.
Vela is a marine weather forecasting web app designed for sailors, divers, surfers and any other water sport aficionado, presenting complex wind, wave and weather information in easy-to-comprehend displays.
Open Symphony: Web App
UX Design/Creative Lead
Dates: Nov 2014 - June 2016
Open Symphony reimagines the music experience for a digital age.
Through a web based app and a live visual digital score, audience members can rewrite the musical score collaborating with live musicians in real-time. The performance weaves the compositions, audience directions and performers' musical choices to create an inclusive, music-making experience.
Let's work together.
